Revision and Refund Policy

REVISION POLICY

We offer a complete client satisfaction guarantee to make sure that our clients are happy with their purchases. We have a policy in place. If you are not completely satisfied with the supplied document, we will adjust it as necessary. There will be no additional cost for these adjustments. We will be happy to make these adjustments for you. This only applies to corrections or editing that are included under the initial customer request while assigning the work. 

We have thoughtfully created a revision strategy that is constantly subject to change to attain maximum client approval. Below are the conditions of this policy.

We offer two revisions within two weeks of delivery. If the work is not up to the customer’s expectations, they can request a modification without incurring additional costs. This will be followed by a more detailed explanation of the terms.

One of two approaches is available for customers to show an edit in the output they received:

  1. Direct comments on the document can be given by the customer. Customers can give comments on which parts need to be edited.
  2. Customers who need editing in the document can get in touch with SOP Expert to discuss the editing. The responsible writer will deliver an edited version of the document within 48 hours of receiving the request.

The person must receive an updated version of the document within 48 hours. This ensures that the client is happy. If the editing project requires changes that were not shared while assigning, it will be treated as a separate order. The project will be charged a new price. Depending on the volume of revisions and the degree of an edit, these deadlines can change. An extra fee needs to be paid. This applies if changes or extra information fall outside the customer-established boundaries.

CANCELLATION AND REFUND POLICY

The refund policy for any canceled orders is subject to certain requirements. To validate the cancellation and reimbursement plan, you must send a notice of termination before the stipulated 24-hour window. This must be done before assigning.

  1. If you withdraw your request after a writer begins the work, you will receive a 40% partial refund.
  2. If you ask for a cancellation, and no writer has been assigned to your request, you are eligible for a 90% refund.
  3. It is not possible to combine other offers with requests for accelerated processing (urgent), which are non-refundable.
  4. Within two hours of placing your order by error, you can request a cancellation and get a full refund.
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